Flunkies of Fiction: Online Auction Industry Exposé

The Real Auction Buzz: Your Source For News and Investigative Reporting On The Scammers and Sleazebags That Infest The Online Auction Industry

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One Month After Ownership Change, Plunderhere Sales, Traffic, Listings in Freefall

May 7th, 2008 · 1 Comment

It’s been one month since Mark Taylor’s Palgold Card Services LLC purchased Plunderhere from its backstabbing former owners Lynette Jester and Spencer “AQ Ray” Ray.

What has Mark accomplished during his first month? About the same thing he did with his former auction sites Palgold and Bidz.org.uk. He’s provided a lesson on how not to run an auction site.

Under the leadership of Mark “superdeals” “bidz” Taylor:

  • The number of sales in the past 30 days on the site is down nearly 20% to 1,993
  • Site monthly GMV also has taken an almost 20% hit to $6,934
  • The number of listings is down over 10% to 55,275
  • Traffic is down.  Compete shows a 10% decline to 22,747 monthly uniques while Quantcast shows a 15% decline to 22,118.
  • The promised server move has yet to take place
  • Plunderhere.eu’s privacy policy page still says the wrong site name (”AuctionQuests”)
  • The site’s forum has become a place where only positive thoughts are allowed

→ 1 CommentTags: Plunderhere

Wagglepop Privacy Policy Allows Site to Share Users’ Personal Info With 3rd Parties. Here’s How to Opt Out and Protect Your Personal Information From Falling Into The Wrong Hands.

May 7th, 2008 · No Comments

Auction site Wagglepop’s privacy policy gives the site the right to share its users’ personally identifiable information with third parties, including advertisers.

Sharing Personally Identifiable Information with Third Parties
—————————————————
To deliver advertising to you that most closely matches your interests, we share your personal information with carefully selected companies with whom we have relationships and trust. However, we will not share your personally identifiable information unless we have first given you notice that we might share your data, and you have authorized us to do so. If you have not opted-in to receive these offers, and would like to do so now, you will be able to change your preferences. If you have previously opted-in, but now wish to remove yourself from these mailing lists, you will be able to change your preferences, or you may send email directly to us, and we will modify your preferences accordingly. Our partners who receive information from us have the right to use the data we provide them (sometimes, in connection with other information they may have gathered about you), but are generally prohibited from sharing this information with other companies or people. In addition, if we add new features or services that might require the sharing of your personal information with an additional advertiser or sponsor, we will provide you with notice and the opportunity to opt-in to receive these offers.

Several former users have complained of an increase in spam emails after joining Wagglepop. A seller on an industry discussion board has provided instructions on how to put an end to the spam and opt-out of allowing Wagglepop to share your personal information with advertisers.

WP’s privacy policy is their Achilles heel. Ray neglected to post an opt out address so you have no choice but to send your request to opt out (and if you read the policy - you do want to opt out) to their corporate registered agent

SEND IT BY CERTIFIED MAIL

Wagglepop, LLC
C/O NATIONAL REGISTERED AGENTS INC
875 AVENUE OF THE AMERICAS
SUITE 501
NEW YORK, NEW YORK, 10001

… include in the notice that you want to opt out AND, pursuant to your rights, request a list of all third party entities that have received your information so you can send notice to them to opt out as well…

Give him 30 days to reply - and put that time limit in the letter.

If your letter is returned undeliverable (don’t open it) or if you don’t get a reply within 33 days (3 days mailing is standard for legal claims) - file a FTC complaint, a complaint with the NY AG’s office and a BBB complaint.

→ No CommentsTags: Wagglepop

Pheebay’s Smut King Graham Warburton Now Promoting Sex Toy Sales on His AuctionBuzz Site

May 6th, 2008 · 1 Comment

Pheebay smut king Graham Warburton’s Auctionbuzz site has expanded its horizons from RSS adverts for porn videos to RSS adverts hawking sex toys as documented in the screenshot below:
click for full size image
Pheebay owned site Auctionbuzz promoting sale of sex toys

→ 1 CommentTags: Graham Warburton · Pheebay

Wagglepop Auctions Attempts to Squash Fee Hike Protests With Censorship, Intimidation, Blackmail

May 3rd, 2008 · No Comments

After announcing a 200% increase in its store fees from $9.95 to $29.95 on May 2nd, Wagglepop Auctions has attempted to stifle all fee hike protests by  using heavy handed censorship on its forums.  The site’s moderator Andrew Pittino, who many suspect is really a sock puppet posting ID of Wagglepop owner Ray Romeo, has spent the night banning sellers and deleting all forum posts which are critical of the fee hike or mention store closings.

WP Members,

We seem to have some need for specific clarification of the Board Participation Policy and Clarification of Board Participation Policy.

They are available for viewing at the top of this forum.

In particular, the following are prohibited and seem the source of ongoing violation recently.

1. Posts about closure or about pending closure are prohibited by existing policy.
2. Posts about post removals by WP staff are prohibited by existing policy.

wagglepopCC2 03 May 2008 18:21

WP Members,

When posting to this thread (and all Wagglepop Community threads), please post within the guidelines of the Board Participation Policy and all Board Participation Policy clarfications.

I have asked Chris is Customer Care for strict policy enforcement this weekend and moving forward due to an inordinately high number of posts removed due to being outside of the posted policy. Additional posts in violation will subject offenders to possible site sanctions as per policy.

Thank you for your support and respect for your fellow members and the User Agreement.

AP

More information on Wagglepop’s heavy handed censorship may be found on these two threads at Powersellersunite.com and TulipTools.com:

http://www.powersellersunite.com/viewtopic.php?t=18689

http://community.tuliptools.com/index.php/topic,3775.msg69677.html#msg69677

The site is also attempting to blackmail sellers into keeping their stores open and paying the higher fees by threatening them with the loss of all the feedback they have built up and the loss of buying privileges if they close their stores. Wagglepop’s Andrew Pittino responds in the following post to a longtime seller who asked if she would be able to keep her feedback and remain as a buyer if she closed her store:

wagglepopCC2 03 May 2008 17:56

I think it would be a mistake (and unfair) to rework convention in the name of making leaving the Wagglepop Marketplace an easy transition.

Part of the benefit of dedication to the Marketplace is that the feedback earned is kept as an ongoing part of that dedication.

If a seller chooses to leave the Marketplace by closing their SmartSell account, they also leave behind the Feedback Score associated with the account. Dedicated long term sellers will and should benefit from an ongoing seller feedback score as part of their “permanent” record.

I think that is highly appropriate and reflective of what we see as a common sense dynamic.

AP

A PSU poster had this to say about Wagglepop’s intimidation tactics

In other words, “keep shoveling us your stores fees and you can do whatever you want — stop feeding our piggy bank and you become an outcast, effectively excommunicated from ‘the light.’ Your future support of our remaining sellers is not only inconsequential, it’s not wanted.”

Great attitude to draw new buyers to the community — treat the existing members like “non-believers” for not lining the management’s pockets.

No matter how you cut it that is extortion and strong arm tactics to the hilt! The more I learn about this “management group” the more I am amazed that they can keep anyone involved in the site.

If any of you who actively work on WP also decide to expand to other sites in addition, I would recommend using a different seller ID. With the lack of integrity and arrogance displayed on their own boards by “AP” above, I seriously doubt it would be beneath them to attempt to sabotage your business on other venues in an effort to “show you the light and return you to the fold!”

→ No CommentsTags: Wagglepop

Wagglepop Owner Ray Romeo Loses His Mind, Triples Store Fees to $29.95

May 2nd, 2008 · No Comments

Wagglepop announced an increase in store fees from $9.95 to $29.95 monthly effective June 1, 2008.  New storeowners must prepay before opening a store.  The site also annunced its intention to pad its listing count by selling dropshipped merchandise on the site.

The announcement:

Wagglepop Yesterday, Today and Tomorrow
5/2/08
We are very pleased today be be able to officially announce the sitewide participation and policy changes that will ensure not only a solid ongoing future for Wagglepop the company, but benefit the entire Wagglepop community of buyers and sellers. The participation structure changes announced today (and effective starting 6/1/08) mark an extraordinary “break” from online auction convention, and will do much to help support the continuation unabated of our existing high standards for features, functionality, and performance.

Our foremost intention is to create and support an environment that allows for and rewards successful sellers in the most meaningful of ways - the bottom line. At the same time, the new structure will help buyers find the very best in pricing and product and all members transact in an environment of fairness, respect, and trust.

After much internal debate and considerable restructuring, we are all very happy to announce that there will be no cut in any of the services, features, or functions on Wagglepop. All of our existing dynamics will remain in place, including most notably the BusinessBuilder Advanced Selling Tools. While the proprietary and legacy features we offer are quite “maintenance intensive”, we simply did not and do not want to compromise the “package” that has come to represent Wagglepop. High standards of operation reflect who we are and what we wish to be and I am personally very proud to announce that we will continue to support that.

All announced participation and policy changes are effective 6/1/08. We will continue to operate under the existing dynamics until that date. The breakdown below is sectioned by subject.

1. Introducing SmartSell Enterprise Package

As of 6/1/08 the existing SmartSell Pro Package will be retired and replaced by the SmartSell Enterprise Package - a package that at $29.95 per month supports not only unlimited included access to the Wagglepop Marketplace through a complete marketable storefront featuring the BusinessBuilder Advanced Selling Tools, but unlimited included selling as well. SmartSell Enterprise represents a 21st century approach to online selling that allows sellers doing to the work to keep more of their earned profits - 100% in fact! Starting 6/1/08 the new base for participation and entry into the Wagglepop Marketplace will be SmartSell Pro Enterprise.
SmartSell Enterprise Package
A 21st century online selling solution by Wagglepop

SmartSell Enterprise Package Features

SmartSell Unlimited Listing Pack
Unlimited Listings - No Insertion Fees! All listing formats
FREE Thumbnail Gallery Picture Upgrade
FREE Buy Now Options - All prices

Basic Wagglepop Store with BusinessBuilder!
Featuring the value-packed and innovative BusinessBuilder suite of Advanced Selling Tools:

> Buy More Now with DynamicDiscounts
> Red Carpet Customer Program
> OnTarget Cross Promotions
> InStore Promotions
> Merchandising Manager

Plus a complete storefront with up to 100 custom categories, unlimited custom pages, a custom URL for your Store, available Store Listing Header, and much more!

Learn more about Wagglepop Stores featuring BusinessBuilder

SmartSell Independence Pack
Tired of sharing your profits? Declare your “independence” from Final Value fees!

NO FINAL VALUE FEES!

Sold listings are not subject to any percentage commission as Final Value Fees under SSE are not applicable - meaning no more penalties for success - a “freedom” in online selling that is long overdue.

There is no action that existing Wagglepop Marketplace merchants must take. Existing SmartSell Pro accounts will migrate automatically starting 6/1/08 to SmartSell Enterprise. All posted charges to accounts prior to 6/1/08 will reflect SSP, while all posted charges on 6/1/08 and beyond will reflect SSE.

SmartSell Enterprise comes with a Basic Wagglepop Store as under SSP, and the Store component can continue to be upgraded to Featured or Showcase under the existing upgrade costs. Existing upgraded Stores will migrate and continue at the same Store subscription level.

The introduction of SmartSell Enterprise marks the start of a dynamic that allows sellers to focus on their customer base and businesses in the most meaningful of ways while spending less time on the bottom line - a fixed cost under SSE. We feel strongly that any comparison to listing on eBay, or to quality independent shopping carts will continue to show Wagglepop as an extraordinary value and uniquely effective offering.

Welcome to the New Wagglepop and the future of fair and effective online selling.

2. Introducing Wagglepop Marketplace Marketshare

In the coming weeks we will be introducing Wagglepop Marketplace Marketshare. Marketshare has the sole purpose of “completing” the Wagglepop Marketplace by offering, direct through Wagglepop LLC via dropshipment and other agreements, the items and products that we do not currently offer within the Marketplace through lack of population from the online selling community. Basically, we will be “in the trenches” with our existing Marketplace Merchants attempting to fulfill the wants and needs of our shoppers. We owe the very best experience possible to those that consider and visit Wagglepop, and what the online selling community has not provided we will provide ourselves through a variety of methods.

As per existing policy, we are proud to state that we do not and will not accept outside advertising within Wagglepop for competing items and products as on eBay. Our Marketplace Merchants have earned and deserve that protection from outside competition - the Wagglepop Marketplace is for Wagglepop Merchants’ items and products, and the items and products from Marketshare.

When people come to Wagglepop looking for something - we want them to find and buy it - and Marketshare will help to build that.

3. Wagglepop Marketplace Access

As many of our most successful sellers know, participation within the Wagglepop Marketplace as a merchant is a valuable commodity. Access to the Wagglepop Marketplace will continue in the current “open” format at this time, but we will be introducing “closed” format over the next few months. The new format will require verifiable online selling references and/or upfront payment along with a few other requirements that will do much to attract what will serve all membership best - dedicated and trustworthy sellers. There may even be a short period where we will not accept new sellers into the Marketplace. Expect announcements as appropriate in the coming weeks and months.

4. New Search and Browse Results Displays

Over the next several weeks we will be testing a new set of search and browse results displays that better reflect the expectations of shoppers and further differentiate us from the typical “auction site” look and feel. Shoppers we believe will find the new displays easier to navigate and interpret, and in doing so make for a better overall experience which can lead to more sales.

Look for them in the next few weeks and we will have public polls posted for membership input.

5. New Selling Opportunities through Expansion

Based on some preliminary investigation into the buying behaviors of the online buying community, we are exploring the idea of expanding Wagglepop into a “family” of related but independent ecommerce shopping sites that could mean more opportunity for sellers to expand their customer bases and sales. The changes we make today to ensure the viability of Wagglepop moving forward may allow us through revenues to support development of additional smaller “specialty” sites with highly targeted focuses. Our ability to effectively rank in search engines is a dynamic worth optimizing through expansion.

At some point we will conduct public polls to gauge the validity of and need for expansion that existing membership would be a part of and support. Should support be pronounced for Wagglepop under the new structure, we envision completion of existing Wagglepop projects at some point (such as Wagglepop Checkout) as a part of the new expansion initiative.

In Conclusion and Our Commitment

I would like that thank all of our membership - buyers and sellers alike - for your support to date that has helped build our small but powerfully effective community. The very existence and success of Wagglepop is something we can and should all be proud of. Wagglepop was built out of “thin air”, from a single idea and a desire to make a difference for online buyers and sellers and to break away from the limited effective options available and the unfair dynamics that came with that.

While we leave the “eBay competitor” vision behind, I am struck by the fact that Wagglepop proves that good people working hard and together can achieve something real and lasting for the benefit of everyone - for buyers, for sellers, for community friends. Together, we have made and continue to make a little part of the online world a better place - not through criticism but through positive attitudes and action. Achievement on any level is a joy that no critic can or will ever know, as few critics know anything of hard work or sacrifice.

How much we achieve is not nearly as important as who we are and what we did and continue to do working together in respectful trust-based environment. I am proud to be associated with such good people, and hope to continue that association for many years to come.

Andrew Pittino
- Wagglepop Director of Business Development & Vice President, Wagglepop LLC

→ No CommentsTags: Wagglepop

Floundering Auction Site Wagglepop Crashes

May 2nd, 2008 · No Comments

Ray Romeo’s Wagglepop auction site went down shortly shortly before the site was to announce a massive fee hike.  The site, which has seen its store count decline from 939 in September 2006 to 230 today, has a history of crashes and downtime.

A poster on the TulipTools discussion forum was the first to report the problem

DNS Lookup: www.wagglepop.com A recordHow I am searching:

Searching for www.wagglepop.com A record at i.root-servers.net [192.36.148.17]: Got referral to L.GTLD-SERVERS.NET. (zone: com.) [took 53 ms]
Searching for www.wagglepop.com A record at L.GTLD-SERVERS.NET. [192.41.162.30]: Got referral to ns1.wagglepop.com. (zone: wagglepop.com.) [took 82 ms]
Searching for www.wagglepop.com A record at ns1.wagglepop.com. [66.199.241.139]: Timed out. Trying again.
Searching for www.wagglepop.com A record at ns2.wagglepop.com. [66.199.241.140]: Timed out. Trying again.
Searching for www.wagglepop.com A record at ns2.wagglepop.com. [66.199.241.140]: Timed out. Trying again.
Searching for www.wagglepop.com A record at ns1.wagglepop.com. [66.199.241.139]: Timed out. Trying again.
Searching for www.wagglepop.com A record at ns2.wagglepop.com. [66.199.241.140]: Timed out. Trying again.
Searching for www.wagglepop.com A record at ns1.wagglepop.com. [66.199.241.139]: Timed out. Trying again.

Ping to wagglepop.com

Sorry, I could not determine the IP for wagglepop.com (error 11004)

UPDATE

The site was down for over 4 hours.  Wagglepop’s management gave no explanation for the downtime.

The downtime sent at least one Popper Cheerleader into a panic.  A Popper cheerleader posted the following on the AllThingsWagglepop blog during the downtime. The post has since been deleted from the blog.  From Google Blog Search

Gone Gone Gone
2 hours ago by LilyPadBoutique
Sadly, Our best efforts and intentions weren’t enough to keep Wagglepop.com operating. We wish the best to our customers and neighboring stores. Please know that we, stores will re-establish ourselves and continue offering the best …
All Things Wagglepop - http://allthingwagglepop.blogspot.com/
[ More results from All Things Wagglepop ]

UPDATE #2
Wagglepop suffered a second outage on May 3rd. The site was down for 2 hours. When it returned Wagglepop’s “Andrew” blamed the two outages on the weather. For the record, no inclement weather was reported in Manhattan where the site’s data center is located on either May 2nd or May 3rd.

→ No CommentsTags: Wagglepop

New additions to F of F: Channel Traffic Rankings, OAI Hall of Shame, OAI Moron Hall of Fame

May 2nd, 2008 · No Comments

Good morning OAI!! There are 3 new additions to the blog this morning.

Channel Traffic Rankings - Traffic rankings of online selling channels.  The channels listed include auction sites, fixed price marketplaces and malls, barter sites, classified sites, and comparison shopping engines.

OAI Hall of Shame - Roll call of scumbag sleazy auction site owners and individuals who have left their negative mark on the online auction industry.

OAI Moron Hall of Fame - Memorable quotes from the morons of the online auction industry.

Bonus new feature #4 in the right side bar -  Moron of the Moment.  Our first winner: why it’s none other than smut lover Graham Warburton himself!

→ No CommentsTags: Auction Tidbits

Pheebay Owner Graham Warburton Launches Scraper Site With Porn Links-a-Plenty

May 2nd, 2008 · 3 Comments

Graham “sunray” Warburton, owner of seedy forum Pheebay, has launched a scraper spam site Auctionbuzz.info.  Masquerading as an auction news site, the site contains numerous links to pornographic videos which are for sale.  The Warburton porn link was first exposed in a post on an online auction industry discussion forum.

Further questions were also raised regarding the hypocrisy of “family orientated” auction site HiBidder’s close association with Pheebay and its owner Warburton.

It’s rather odd that HiBidder owner Rich, whose site claims on the JCFaith website to be “a family oriented eBay alternative auction site”, would align himself and HiBidder so closely with a purveyor of filth like Graham whose splog site Auctionbuzz contains pornographic links like those documented above. I rather doubt that the average JCFaith member would consider “anal latex whores” and “lipstick lesbians” to be “family orientated

→ 3 CommentsTags: Graham Warburton · HiBidder · Pheebay

Hello OAI world!

April 29th, 2008 · No Comments

Welcome to Flunkies of Fiction: Online Auction Industry Exposé. The Real Auction Buzz: Your Source For News and Investigative Reporting On The Scammers and Sleazebags That Infest The Online Auction Industry

→ No CommentsTags: Auction Tidbits